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STAX. 

<p id="isPasted" style="box-sizing: inherit; color: rgba(18, 18, 18, 0.75); font-family: Lato, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We are sure you will love your STAX. as much as we do, but if for any reason you are unhappy with your purchase, we will happily provide you with an&#xA0;EXCHANGE, REFUND or 120% STORE CREDIT (excluding shipping &amp; processing fees). Please visit our <a class="fr-strong" href="https://returns.stax.com.au/#/">Returns Portal</a> to begin your return. Please note you have 28 days to lodge your return.<p style="box-sizing: inherit; color: rgba(18, 18, 18, 0.75); font-family: Lato, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you are wishing to lodge a return outside of this 28 day timeframe, please reach out to our team to request an extension, with reason.&#xA0;

We are sure you will love your STAX. as much as we do, but if for any reason you are unhappy with your purchase, we will happily provide you with an EXCHANGE, REFUND or 120% STORE CREDIT (excluding shipping & processing fees). Please visit our Return

What is your return policy?

Returns & Exchanges

Why haven't I received a confirmation email?

Can I edit/change my order?

I made a mistake entering my address, can this be amended?

Can I cancel my order?

I have received a faulty item, what do I do?

I have received the incorrect item, what do I do?

My tracking has updated to Return to Sender

What happens if Auspost or DHL loses my order?

What forms of payment do you accept?

Orders

Order delays during sales/launches

What shipping methods do you have?

International orders

Why can't I order STAX. from the US?

International duties and taxes

What is Priority Dispatch?

How does Same Day Delivery work?

Shipping

Are there any fees associated with a return?

Am I able to make an international return?

Afterpay Returns

Can I return sale items?

Are there any items I cannot return?

How long will it take my return to be processed?

What should I do if I am getting a 'label error' when trying to return an item?

What is a pre sale order and how does it work?

Can I order pre sale and non-pre sale items in the same order?

Pre Sale

KING ST, SYDNEY

BROADWAY, SYDNEY

WARRINGAH, SYDNEY

QV, MELBOURNE

HIGHPOINT, MELBOURNE

HAY ST MALL, PERTH

Stores

How do I care for my STAX. products?

Can I use a store credit at the same time as a discount code?

Can I use multiple discounts on one order?

Do affiliates receive a discount code?

What is your return policy?Updated a month ago