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STAX. 

Selecting Priority Dispatch at checkout means your order will skip the line and be processed as priority via Auspost Express Shipping.<span id="isPasted" style="font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; font-family: Inter; color: rgb(0, 0, 0);">Typically, these orders are shipped within 1 business day, even during peak periods. Occasionally, this timeframe may be slightly extended due to high volumes.&#xA0;Priority Dispatch is the best way to ensure you get your STAX. pieces as quickly as possible.&#xA0;If you have ordered via Priority Dispatch and you have yet to receive your shipping confirmation, please reach out to our team to escalate this for you!

Selecting Priority Dispatch at checkout means your order will skip the line and be processed as priority via Auspost Express Shipping. Typically, these orders are shipped within 1 business day, even during peak periods. Occasionally, this timeframe m

What is Priority Dispatch?

Shipping

Why haven't I received a confirmation email?

Can I edit/change my order?

I made a mistake entering my address, can this be amended?

Can I cancel my order?

I have received a faulty item, what do I do?

I have received the incorrect item, what do I do?

My tracking has updated to Return to Sender

What happens if Auspost or DHL loses my order?

What forms of payment do you accept?

Orders

Order delays during sales/launches

What shipping methods do you have?

International orders

Why can't I order STAX. from the US?

International duties and taxes

How does Same Day Delivery work?

What is your return policy?

Are there any fees associated with a return?

Am I able to make an international return?

Afterpay Returns

Can I return sale items?

Are there any items I cannot return?

How long will it take my return to be processed?

What should I do if I am getting a 'label error' when trying to return an item?

Returns & Exchanges

What is a pre sale order and how does it work?

Can I order pre sale and non-pre sale items in the same order?

Pre Sale

KING ST, SYDNEY

BROADWAY, SYDNEY

WARRINGAH, SYDNEY

QV, MELBOURNE

HIGHPOINT, MELBOURNE

HAY ST MALL, PERTH

Stores

How do I care for my STAX. products?

Can I use a store credit at the same time as a discount code?

Can I use multiple discounts on one order?

Do affiliates receive a discount code?

What is Priority Dispatch?Updated a month ago