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Order delays during sales/launches

We ship Monday - Friday, excluding NSW public holidays. Due to the high volume of orders during launches and sales (including Black Friday), processing and shipping times may be slightly delayed. Our team scales up considerably and works overtime dur

What shipping methods do you have?

We offer Auspost Express & Standard shipping for all Australian customers. Priority Dispatch is available for Australian customers. This means your order is pushed to the front of the line. Please note: all Priority orders are shipped with Auspost Ex

International orders

We ship our products worldwide. Unfortunately we are unable to deliver to international PO Boxes. Please refer to our shipping page for detailed information pertaining to your country. Please note: we are currently unable to ship to the United States

Why can't I order STAX. from the US?

Unfortunately STAX. is currently unable to ship to the US. Please visit SECONDLEFT.COM to shop from the US!

International duties and taxes

Orders outside of Australia are shipped on a Delivery Duty Paid (DDP) basis, allowing customers to pay for additional duties & taxes at checkout. DDP is calculated using delivery location and the value of the order. DDP is added to the cost of your o

What is Priority Dispatch?

Selecting Priority Dispatch at checkout means your order will skip the line and be processed as priority via Auspost Express Shipping. Typically, these orders are shipped within 1 business day, even during peak periods. Occasionally, this timeframe m

How does Same Day Delivery work?

Same Day Delivery is available Monday-Friday in Sydney Metro only. All Same Day Delivery orders are shipped using Auspost/Startrack. Please order before 1pm on a business day to receive your order between 6-9pm the same day. Please note: any Same Day