STAX.  logo
STAX.  logo

All articles

Shipping

Order delays during sales/launches

We ship Monday - Friday, excluding NSW public holidays. Due to the high volume of orders during launches and sales (including Black Friday), processing and shipping times may be delayed. Our team scales up considerably and works overtime during these

What shipping methods do you have?

We offer Auspost Express & Standard shipping for all Australian customers. Priority Dispatch is available for Australian customers. This means your order is pushed to the front of the line. Please note: all Priority orders are shipped with Auspost Ex

International orders

We ship our products worldwide. Unfortunately we are unable to deliver to international PO Boxes. Please refer to our shipping page for detailed information pertaining to your country.

Why can't I order STAX. from the US?

Unfortunately STAX. is unable to ship to the US.

International duties and taxes

Our website has been optimised for all global markets. Based off of best practice in each country, you will either pay your duties and taxes at checkout or they will be included in the product price. For countries that prefer to pay duties and taxes

What is Priority Dispatch?

Selecting Priority Dispatch at checkout means your order will skip the line and be processed as priority via Auspost Express Shipping. Typically, these orders are shipped within 1 business day, even during peak periods. Occasionally, this timeframe m

How does Same Day Delivery work?

Same Day Delivery is available Monday-Friday in Sydney Metro only. All Same Day Delivery orders are shipped using Auspost/Startrack. Please order before 1pm on a business day to receive your order between 6-9pm the same day. Please note: any Same Day