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STAX. 

We offer Auspost Express &amp; Standard shipping for all Australian customers.&#xA0;Priority Dispatch is available for Australian customers. This means your order is pushed to the front of the line. Please note: all Priority orders are shipped with Auspost Express.Customers in Sydney Metro are able to order their STAX. via Same Day Delivery.&#xA0;All international orders are shipped with DHL Express.

We offer Auspost Express & Standard shipping for all Australian customers. Priority Dispatch is available for Australian customers. This means your order is pushed to the front of the line. Please note: all Priority orders are shipped with Auspost Ex

What shipping methods do you have?

Shipping

Why haven't I received a confirmation email?

Can I edit/change my order?

I made a mistake entering my address, can this be amended?

Can I cancel my order?

I have received a faulty item, what do I do?

I have received the incorrect item, what do I do?

My tracking has updated to Return to Sender

What happens if Auspost or DHL loses my order?

What forms of payment do you accept?

Orders

Order delays during sales/launches

International orders

Why can't I order STAX. from the US?

International duties and taxes

What is Priority Dispatch?

How does Same Day Delivery work?

What is your return policy?

Are there any fees associated with a return?

Am I able to make an international return?

Afterpay Returns

Can I return sale items?

Are there any items I cannot return?

How long will it take my return to be processed?

What should I do if I am getting a 'label error' when trying to return an item?

Returns & Exchanges

What is a pre sale order and how does it work?

Can I order pre sale and non-pre sale items in the same order?

Pre Sale

How do I care for my STAX. products?

Can I use a store credit at the same time as a discount code?

Can I use multiple discounts on one order?

Do affiliates receive a discount code?

What shipping methods do you have?Updated 3 months ago